HiredIn AI Feature Terms

Terms governing artificial intelligence and automated features within the HiredIn Platform

These AI Feature Terms supplement and form part of the HiredIn Terms of Service. They explain how HiredIn's AI Features may be used, how AI inputs and outputs are handled, and the responsibilities that remain with each User.

These AI Feature Terms ("AI Terms") govern access to and use of artificial intelligence, LLM, machine learning, automated analysis, and related capabilities made available through the HiredIn Platform. The Platform is owned and operated by 1000991777 ONTARIO CORP., operating as HiredIn ("HiredIn", "we", "us", or "our"). Capitalized terms not defined in these AI Terms have the meanings given in the HiredIn Terms of Service.

1. Scope and Acceptance

These AI Terms apply whenever a Customer, Authorized User, Candidate, Interviewer, or other User enables, accesses, or uses an AI Feature. By enabling or using an AI Feature, you agree to these AI Terms together with the HiredIn Terms of Service and any other agreement applicable to your use of the Platform. If you do not agree, you must not enable or use the applicable AI Feature.

2. AI Features

AI Features available through the Platform may include:

• resume parsing and structured profile extraction;
• job post creation assistance, chatbot with LLM;
• candidate-job matching, ranking, scoring, and job-fit analysis;
• screening insights, summaries, suggested questions, and recommendations;
• interview transcription, summarization, note-taking, and feedback assistance;
• recruitment analytics, reporting, trend insights, market intelligence, and benchmarking; and
• mock interview preparation and other Candidate-facing career tools.

HiredIn may add, modify, restrict, or discontinue AI Features as the Platform develops. Certain AI Features may be optional, available only under selected plans, or identified as beta, preview, pilot, or early-access functionality.

3. Human Oversight and Hiring Decisions

AI-generated outputs are advisory and are intended to support, not replace, human judgment. HiredIn does not use its AI Features to make final employment decisions or to automatically hire, reject, advance, or disqualify a Candidate without human review.

Customers remain solely responsible for reviewing Candidate information and AI outputs, establishing lawful and job-related criteria, applying appropriate human oversight, making final recruitment and employment decisions, and complying with applicable employment, privacy, anti-discrimination, accessibility, automated decision-making, and equal opportunity laws.

An AI-generated match, score, ranking, summary, recommendation, or mock interview result does not constitute an employment decision, job offer, professional certification, or guarantee of an interview, placement, engagement, or employment outcome.

4. AI Inputs, Outputs, and Ownership

Users retain any ownership rights they have in information, prompts, resumes, job descriptions, recordings, transcripts, and other content submitted to an AI Feature ("AI Inputs"). Subject to the Terms of Service, the applicable Customer agreement, and applicable law, the applicable Customer or direct User owns AI-generated outputs produced specifically for it to the extent such outputs are capable of ownership.

You grant HiredIn and its service providers a limited, non-exclusive, worldwide licence to host, copy, transmit, transform, and process AI Inputs only as reasonably necessary to provide, secure, support, maintain, evaluate, and improve the Platform as permitted by the Privacy Policy, applicable agreements, and law.

AI outputs may not be unique. Similar or identical outputs may be generated for other Users. HiredIn retains all rights in the underlying Platform, models, algorithms, methods, workflows, software, and related technology. Users are responsible for reviewing AI outputs before using or sharing them.

5. Data Use and AI Improvement

HiredIn does not use Customer Personal Data or Candidate personal information processed through the Platform to train publicly available or third-party generalized AI models. HiredIn also requires AI service providers acting on its behalf to process information only for the authorized services and subject to applicable contractual data protection obligations.

HiredIn may monitor, evaluate, test, maintain, and improve its own Platform and AI-assisted features only as permitted by applicable law, the HiredIn Privacy Policy, the applicable Customer agreement, and the Data Processing Addendum. When HiredIn acts as a processor or service provider, such activity is performed within the direct business relationship and on documented Customer instructions.

Where feasible, HiredIn uses aggregated, anonymized, de-identified, or synthetic information to operate, secure, analyze, test, and improve the Platform; develop analytics, benchmarks, and market intelligence; understand hiring and labour-market trends; and improve AI-assisted features. HiredIn takes reasonable measures designed to prevent re-identification and does not use such information to identify an individual or Customer except as permitted by law for security, testing, or validation purposes.

6. Third-Party AI Services

HiredIn may use third-party artificial intelligence and cloud service providers, including OpenAI and other providers identified through the HiredIn Trust Center or subprocessor list, to support particular AI Features. Information may be shared with such providers only as reasonably necessary to deliver the applicable feature and subject to HiredIn's contractual, confidentiality, security, and data protection safeguards.

Third-party AI and infrastructure services may change over time. HiredIn does not guarantee the continued availability of a particular model or provider and may replace or modify providers where reasonably necessary for security, reliability, compliance, or Platform operation.

7. Fairness, Transparency, and Appropriate Use

HiredIn designs its AI Features to support human-led recruitment. AI-assisted matching may consider job requirements, resumes, skills, experience, qualifications, preferences, and other relevant hiring information. Where available, the Platform may present match scores, relevant factors, skills alignment, experience alignment, possible gaps, or other information intended to help Users understand a result.

HiredIn may test and evaluate AI Features for fairness, accuracy, transparency, security, reliability, and compliance. No artificial intelligence system can eliminate every risk of error or bias. Customers must independently validate their criteria, review outputs, monitor results, provide any legally required notice, and maintain appropriate human oversight.

8. Interviews, Recording, and AI Notetaking

Where enabled, AI Features may record or process interviews and communications to create transcripts, summaries, notes, suggested feedback, or other recruitment insights. Customers are responsible for providing all required notices, obtaining any required consent from Candidates, Interviewers, and other participants, honouring applicable recording choices, and offering a reasonable alternative where required.

Users must not activate, upload, or use a recording, transcript, or related AI analysis in violation of applicable law, another person's rights, or a Customer's own policies. Customers remain responsible for retention settings and access permissions applicable to interview materials.

9. Candidate Mock Interviews and Career Tools

Candidate-facing AI Features, including mock interview preparation, may generate practice questions, suggested responses, observations, scores, summaries, or feedback based on information submitted by the Candidate. These tools are provided for preparation and informational purposes only. They do not guarantee the accuracy of an assessment or any interview, hiring, placement, compensation, or employment outcome.

Candidates are responsible for reviewing and adapting AI-generated guidance to their own circumstances. Paid Candidate AI Features, subscriptions, trials, renewals, cancellations, and refunds are governed by the billing terms displayed at checkout and the HiredIn Terms of Service.

10. Responsible Use and Restrictions

When using an AI Feature, you must not:

• submit AI Inputs that you do not have the right or lawful authority to provide;
• use an AI Feature or output for an unlawful, fraudulent, deceptive, discriminatory, defamatory, infringing, or harmful purpose;
• use an AI output as the sole basis for an employment decision where human review or another safeguard is required by law or these AI Terms;
• attempt to reverse engineer, extract, copy, or derive a non-public model, algorithm, prompt, system instruction, security control, or underlying Platform component;
• use AI Features or outputs to create, train, or improve a competing product, model, or service without HiredIn's written permission;
• attempt to re-identify aggregated, anonymized, or de-identified information;
• circumvent security, safety, usage, or technical controls; or
• submit sensitive personal information that is unrelated to a legitimate and lawful recruitment or career-preparation purpose.

HiredIn may investigate suspected misuse and may apply reasonable rate limits, usage thresholds, safeguards, or other restrictions to protect Users, security, system stability, fair usage, and service reliability.

11. Accuracy, Availability, and Disclaimers

AI outputs are probabilistic and may contain inaccuracies, omissions, outdated information, unintended results, or content that is not suitable for a particular purpose. HiredIn does not guarantee the accuracy, completeness, uniqueness, fairness, legality, reliability, or availability of an AI output.

To the maximum extent permitted by applicable law, AI Features and outputs are provided "as is" and "as available" and are subject to the disclaimers, limitations of liability, and other protections in the HiredIn Terms of Service and any applicable Customer agreement. Nothing in these AI Terms excludes a right or remedy that cannot lawfully be excluded.

12. Suspension and Feature Changes

HiredIn may suspend, restrict, or terminate access to an AI Feature where reasonably necessary because of a violation of these AI Terms or the Terms of Service, non-payment, suspected fraud or unlawful activity, security risk, harm to another person or the Platform, a legal requirement, provider changes, or discontinuation of the applicable feature.

Beta, preview, pilot, and early-access AI Features may be incomplete, may contain errors, may be changed or discontinued at any time, and should not be used for a critical production process or final employment decision.

13. Relationship to Other HiredIn Terms

These AI Terms supplement the HiredIn Terms of Service. If there is a conflict concerning an AI Feature, these AI Terms control only for that subject matter, unless an applicable Order Form, Master Subscription Agreement, Data Processing Addendum, Security Addendum, or other written agreement provides otherwise. The Data Processing Addendum controls with respect to the processing of Customer Personal Data.

The HiredIn Privacy Policy explains how personal information is collected, used, disclosed, retained, transferred, and protected in connection with AI Features. Commercial terms for paid AI Features are governed by the applicable checkout terms, Order Form, Customer agreement, and Terms of Service.

14. Changes to These AI Terms

HiredIn may update these AI Terms to reflect changes in AI Features, providers, business practices, security requirements, or applicable law. Updated AI Terms will be posted with a revised Last Updated date. HiredIn will provide additional notice or obtain consent where required by applicable law or an applicable agreement. Continued use after the effective date constitutes acceptance where permitted by law.

15. Contact Information

Questions regarding these AI Terms may be directed to HiredIn: